PRIVACY POLICY

This privacy policy sets out how www.cocoartstudio.com uses and protects any information that you give when using this website.

www.cocoartstudio.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website. You can be assured that it will only be used in accordance with this privacy statement.

Without limitation, any of the following Data may be collected:

Name & Contact information including email address/ phone number
Demographic information such as postcode, preferences and interests
IP address (automatically collected)
Web browser type and version (automatically collected)
Operating system (automatically collected)
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services.
We may you send promotional emails about new products or other information which we think you may find interesting using the email address which you have provided.
We may contact you by email, phone, or mail & use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure.

Please note that due to the nature of the Internet it is not possible to guarantee that unencrypted communications, such as emails, will not be seen by third parties. Any passwords that you use must be kept securely.

We use traffic log cookies through Google Analytics and Leadfeeder to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. Any Cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

CONTRACTS AND SERVICE AGREEMENT

Having a transparent and mutually agreed contract/agreement between www.cocostudioart.com and you is very important. This agreement can take a number of forms whether written on paper or email, detailed in a contract or PowerPoint, oral, implied or a combination of these. In practice, a slide proposal and an email chain between the client and agency are the tools most commonly used to document the agreement, which is binding. Once a retained agreement or project is started both parties have ‘accepted’ the terms of agreement by beginning work.

The fee estimates will be provided before any work is undertaken, based on the client brief , if the scope of work increases or decreases the resources needed on the project, we will notify you in advance to agree any possible extra costs or reduced charges

It is the responsibility of the client to make sure all necessary information reaches us at the appropriate time(s).

We will endeavour to respond to change requests in an agreed time frame.

NOTICE PERIOD

In the event either agency or client desires to terminate an existing Agreement or Retained Services, the party shall provide at least 30 days written notice, depending on length and terms of relationship prior to the termination date.

WHO OWNS WHAT?

Unused creative work or work that is developed during the process of the project belongs to us. (You own the final, approved designs and content that is paid for in full).

You’re paying for the final, approved work in the agreed format.

All work, creatives, websites campaigns, trademarks, service marks, slogans, artwork, written materials, drawings, photographs, graphic materials, film, music, transcriptions, or other materials produced by www.cocoartstudio.com are the property of www.cocoartstudio.com until the client pays all fees and costs associated with creating and, where applicable, producing such work product.

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